We want your time in the sun to be healthy and fun. Our overseas team has been working hard to ensure that all our hoteliers and suppliers comply with Covid 19 regulations and laws of their country.
Our representative will still be there to say hello, just from a safe distance. Depending on your destination, there might also be extra airport health checks in place.
You’ll get your coach or private transfer as normal and our representative will be there to point you in the right direction.
Need help? Your holiday representative is there around the clock on our 24/7 customer helpline or you can ask to catch up in person.
Please remember to keep your face masks on until you reach your hotel.
Look out for local guidance around masks, stay at a safe distance and keep your hands clean.
If the Foreign Office advises that travellers should not visit a particular country, then we’ll act on this to keep you safe and reserve the right to cancel your holiday. We’ll do our best to create a new holiday for you within your price range.
You have the same responsibility for your personal safety and possessions as you do at home, so take look at the FCDO’s travel advice before you travel.
You can choose your destination and find advice including local laws and customs.
You can have every confidence that the holiday you book with Go Singles is fully protected by ATOL bonding. This means that you’ll never be left stranded or lose your money.
Do I need to wear my face mask on holiday?
Depending on where you’re on holiday, you may have to wear your mask around the resort. You can find out more information about the local guidelines for the destination you are going to on the FCDO website.
I’ve booked a hire car, what changes can I expect?
When you collect your car, you’ll notice things like queue management, social distance signage and protective screens at the rental desks. You might even have a contact-free pick-up and return process where you get paperwork online and use a drop-off point for keys. Our suppliers are also deep cleaning all cars before each new pick-up.
I’ve got a private transfer, what changes can I expect?
When you go to meet your private transfer, you’ll notice things like queue management and social distance signage. Your driver will have to comply with any local guidelines on wearing protective equipment such as face masks and gloves. And all vehicles will be cleaned after every use, plus deep cleaned at the end of each day.
Will I still be able to book excursions?
Yes, although some destinations will have a limited number of excursions to book. But the focus for our fantastic Representative in resort right now is keeping you happy and healthy during your holiday.
Will there be less people on the transfer coaches for social distancing?
Like on the plane, social distancing won’t always be possible on our coaches. That’s because we still have to fill our coaches to safely control the flow of people at the airport and get everyone to their accommodation swiftly and smoothly. When you can’t keep too much distance on your transfer, you can still minimise your contact with people and surfaces. You also need to keep your face mask on for the whole journey. All our coaches are cleaned after each journey and given an extra deep clean at the end of each day.
What can I expect in bars, restaurants and shops?
Every destination has its own local measures in place to keep you safe but be prepared to wear your face mask in places like bars, restaurants and shops. There might also be changes to opening times, the way you move around, a limit on numbers of people in places and appointment-only visits. It’s a good plan to do your research before you take off as the guidelines are changing all the time.
What happens if there is a lockdown in the place where I’m on holiday?
Don’t worry, we’ll let you know if there’s a lockdown where you are on holiday. And our friendly Representative will be there to support you and let you know the next steps to take.