1. Introduction
GoSingles Ltd ("GoSingles", "we", "us" or "our") uses cookies and similar technologies on our website, www.gosingles.co.uk, to ensure the website operates effectively, improve your browsing experience, understand visitor activity and support our marketing activities.
This Cookie Policy explains how we use cookies, the types of information they collect and how you can manage your preferences.
Please also refer to our Privacy Policy for information about how we collect, use and protect your personal information.
2. What Are Cookies?
Cookies are small text files placed on your computer, tablet or mobile device when you visit a website. They allow websites to recognise your browser, remember preferences and support various website functions.
Cookies may be temporary (session cookies) or remain on your device for a specified period (persistent cookies).
We may also use similar technologies, such as tracking pixels and website tags, for analytics and advertising purposes.
3. How We Use Cookies
GoSingles uses cookies and similar technologies to:
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Ensure our website and booking facilities operate correctly.
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Maintain website security and essential functionality.
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Remember your cookie preferences.
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Understand how visitors use our website.
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Improve website performance and customer experience.
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Measure the effectiveness of our advertising campaigns.
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Display relevant GoSingles holiday promotions, where you have consented.
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for the operation of our website, including security, navigation, booking functionality and remembering your cookie choices.
They do not require consent where the applicable legal exemption applies.
4.2 Analytics and Performance Cookies
We use Google Analytics and related website measurement technologies to understand visitor numbers, website traffic, page views and how customers interact with our website.
This information helps us improve our website, holiday information and booking experience.
Where required by law, these cookies are activated only with your consent.
4.3 Advertising and Marketing Cookies
We use advertising technologies, including Google Ads and Meta Pixel, to measure advertising performance, understand customer interest in our holidays and display relevant advertisements on platforms such as Google, Facebook and Instagram.
These technologies may collect information about your website activity and interactions with our advertisements.
Advertising and marketing cookies requiring consent will only be activated after you have agreed to their use.
4.4 Functional Cookies
Functional cookies support optional website features and may remember certain preferences to improve your experience.
Where required, we will obtain your consent before using these cookies.
5. Third-Party Cookies
Some cookies and tracking technologies are provided by third-party services, including:
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Google Analytics: Website traffic analysis and performance measurement.
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Google Ads: Advertising conversion tracking and campaign measurement.
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Meta (Facebook and Instagram): Advertising measurement and relevant promotional content.
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Website and Booking Service Providers: Essential website functionality, booking processes and security.
These providers may process information in accordance with their own privacy policies and applicable data protection laws.
For further information, please refer to the privacy policies of the relevant providers.
6. Cookie Consent and Preferences
When you first visit our website, you will be given the opportunity to accept, reject or manage non-essential cookies through our cookie consent facility.
You may change or withdraw your consent at any time using the Cookie Preferences option available on our website.
Rejecting optional cookies will not prevent you from browsing our website or accessing essential booking functions, although certain optional features may be affected.
7. Cookie Duration
Cookies may remain on your device for different periods depending on their purpose.
Session cookies generally expire when you close your browser, while persistent cookies remain for a specified period or until deleted.
Information about individual cookies, including their names, providers, purposes and expiry periods, is available through our website's Cookie Preferences facility.
8. Managing Cookies Through Your Browser
Most internet browsers allow you to manage, block or delete cookies through their settings.
You can also configure your browser to restrict certain tracking technologies.
Please be aware that disabling essential cookies may affect website functionality, including certain booking services.
9. Personal Information and Data Protection
Some cookies and similar technologies may collect information that constitutes personal data, including IP addresses, online identifiers and website usage information.
Where personal data is processed, we handle it in accordance with applicable UK data protection legislation, including the UK GDPR and Data Protection Act 2018.
For further information about your rights and how we handle personal information, please read our Privacy Policy.
10. External Websites
Our website may contain links to third-party websites, including airlines, accommodation providers, payment processors and other travel suppliers.
These websites may use their own cookies and tracking technologies, which are governed by their respective privacy and cookie policies.
We encourage you to review those policies when visiting external websites.
11. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in legislation, website functionality or the technologies we use.
Any updates will be published on this page, together with the date of the latest revision.
Where legally required, we will request renewed consent for relevant changes.
12. Contact Us
If you have any questions about this Cookie Policy or how GoSingles uses cookies, please contact:
GoSingles Ltd
Email: bookings@gosingles.co.uk
Website: www.gosingles.co.uk
You can also find further information about cookies and your privacy rights on the Information Commissioner's Office website at www.ico.org.uk.